1. Replace “How did you hear about us?” with a journey record
A client may remember a search engine, a review, a referral or a page without recalling the complete path. Bosseo’s public Lead Attribution description says the record can include the channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the same journey. For a firm serving Brooklyn and the wider Northeastern Connecticut Planning Region, the useful test is whether those fields can distinguish the pages and channels that precede an actual inquiry from visits that never reach intake. The Brooklyn population estimate is not a substitute for that evidence.
Recommended approach
Ask to review a live journey record and identify which fields your team would use when evaluating a Brooklyn-related inquiry. Decide which source labels are meaningful for your practice before using attribution to guide spending or follow-up.
