What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public page lists client status portals, intake tools, internal dashboards, referral trackers, speed-to-lead tools, document intake flows, calculators and integrations between existing systems. Whether a particular tool is suitable for your firm requires a consultation.
Do I need a technical requirements document before speaking with Bosseo?+
Bosseo says you can begin by describing the manual annoyance in plain English. You should still be prepared to discuss the people, data, permissions, systems and desired behavior involved.
Can Bosseo connect a custom tool to my existing systems?+
Bosseo states that its tools can connect with websites, intake, dashboards, CRM, case-management and marketing systems. Compatibility, access requirements and the exact data exchange must be reviewed for your systems.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts custom tools on its dedicated servers and provides monitoring, backups, updates, fixes and improvements. Ask for the applicable scope and responsibilities for the tool you are considering.
How will we know whether the tool is ready?+
Set acceptance criteria before launch. Review correct data handling, permissions, normal and incomplete inputs, handoffs, error behavior, usability and any required reporting with the people who will approve the tool.
Should every Beacon Falls law firm build custom software?+
No. Custom software is worth evaluating when an important workflow does not fit available tools or requires repeated manual work. A consultation should also be able to identify when an existing product is the better choice.