What does the ROI Dashboard publicly describe tracking?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, call transcripts, call classifications, case types, forms, video intakes, source attribution, review information and trends. Confirm the applicable scope for your firm in the consultation.
Can the dashboard prove that The Pinery produced a signed case?+
Not from geographic or population context alone. The Pinery is a CDP in Douglas County, and its population estimate is not evidence of demand, leads, cases or revenue. Ask how a firm-verified matter would be connected to source and location data, and which records remain authoritative outside the dashboard.
How should we distinguish The Pinery from Douglas County?+
Treat them as different geographic levels. The Census record identifies The Pinery as a CDP and records its county relationship as Douglas County. Ask for separate labels or filters where that distinction affects ranking, intake or attribution decisions.
What should we ask about call and lead classifications?+
Ask for the definitions of potential new client, current client, other contact, case type and qualified lead. Also ask how staff corrections are made and whether classification changes are recorded. A call count should not automatically be treated as a lead or matter count.
What access and recovery questions belong in the consultation?+
Ask who receives access, whether permissions differ by user, how access is removed, how errors are corrected, what data can be recovered after an interruption and how long records remain available. Do not assume an uptime level, backup policy or export capability without confirmation.
Which related Bosseo services may need separate review?+
Bosseo publicly lists Lead Attribution, Automation, Programmatic SEO, Local Service Ads, intake services, hosting and custom software alongside the ROI Dashboard. Ask which service, if any, is responsible for a particular data path rather than assuming every source is included in one product.