1. Start with the firm’s actual Severance service boundary
The U.S. Census Bureau records Severance as a municipality in Weld County and reports a 2020–2024 ACS five-year population estimate of 10,130, with a margin of error of 25. That is geographic and population context—not evidence of legal demand, competition, call volume or likely conversions. Your intake design should therefore begin with the locations and matter types your firm actually accepts. If you serve Severance and other parts of Weld County, decide whether location is a screening question, a routing field or simply information your team reviews after submission. Do not build qualification rules from population alone.
Recommended approach
List the geographic boundaries your firm is prepared to evaluate, then identify which boundaries should affect routing or follow-up. In the consultation, ask Bosseo how those boundaries can be represented in the proposed Video Intake flow and how your team would review location answers before contacting a visitor.
