1. Start with Pueblo’s actual service area
Pueblo city is a municipality in Pueblo County. The 2020–2024 American Community Survey 5-year estimate records 111,561 residents, with a margin of error of 91. That is geographic eligibility evidence, not evidence of legal demand, search volume, competition, call volume or case value. It should therefore help define the records you review, not justify an assumed marketing result. Ask whether your firm wants attribution organized around Pueblo, the wider Pueblo County service area, Colorado-wide matters, or another clearly defined geography. Keep those categories distinct. A person, household, city and county are not interchangeable reporting units.
Recommended approach
Before evaluating implementation, write down the geographic labels your intake team already uses and the locations your firm actually serves. During the review, ask how those labels would appear beside source, case type and outcome information without treating Pueblo’s population as a forecast.
