1. Start with the workflow, not the feature list
Bosseo describes custom builds around a firm’s workflow and gives examples such as client portals, intake tools and internal dashboards. That makes the operational bottleneck the right starting point. For a firm serving Lakewood in Jefferson County, local population size does not establish software demand, case volume or a need for a particular feature. It does, however, identify the geographic context in which the firm operates: Lakewood city is recorded in the 2020–2024 ACS five-year data with a population estimate of 156,583 and a margin of error of 83. Treat that as context, not a business forecast.
Recommended approach
Bring one repeated process to the consultation. Describe who performs it, what information enters the process, where that information is re-entered, who approves the next step and what failure looks like. Ask whether a small tool would remove the bottleneck or whether an existing product is sufficient.
