What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page gives client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows and integrations between existing systems as examples. The consultation should determine whether the firm’s specific problem belongs in a custom build.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says a firm can describe the operational annoyance in plain English and that its team will ask questions. You can still prepare a short process description, current systems, users, data fields and known exceptions to make the conversation more useful.
Will a proposed integration work with our current software?+
That cannot be assumed from a general service description. Ask Bosseo to review the exact systems, available access, data direction, error handling and ongoing ownership before treating an integration as included.
Who should review permissions and recovery?+
Include the people responsible for firm operations, technology and information governance. Ask them to review user roles, matter access, administrative privileges, backups, recovery responsibilities and offboarding as part of scope.
How will we know whether the build is ready?+
Define observable acceptance cases before approval. Test ordinary use, incomplete information, duplicates, unauthorized access, failed handoffs and corrections. The responsible firm users should decide whether each case meets the agreed requirement.
Does custom software guarantee more cases or better search performance?+
No outcome should be treated as guaranteed. Bosseo’s service is about building software around a workflow. Search visibility, crawling and indexing are separate questions, and Google states that automation does not guarantee those outcomes.