What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public page lists examples such as client portals, intake tools, internal dashboards, referral fee trackers, document collection tools, calculators and integrations between existing systems. Whether a particular build is suitable depends on your workflow, systems, data and requirements.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo says the firm can begin by describing the bottleneck in plain English. You do not need to arrive with a finished technical specification, but you should be ready to explain the current process, people involved, systems used, information handled and desired outcome.
Can Bosseo connect a tool to our existing legal systems?+
Bosseo says its tools can connect with a firm’s website, intake and dashboard and gives examples involving CRM, case management, billing and conflict-check workflows. Confirm your exact vendors, accounts, permissions, data flows, failure handling and any limitations before treating an integration as part of the scope.
How should a Lafayette firm define the geographic scope?+
State whether the tool is for Lafayette city, Boulder County, Colorado or another service area. Lafayette is recorded as a municipality in Boulder County. That fact helps establish location, but it does not establish legal demand, case volume or software requirements.
Who hosts and maintains a custom tool?+
Bosseo states that it hosts and maintains the custom software it builds and describes dedicated-server hosting, monitoring and backups. Ask for the exact hosting, security, recovery, support, ownership, documentation and offboarding terms that apply to your proposed tool.
How do we know whether custom software is better than an off-the-shelf product?+
Compare the actual workflow rather than the size of the feature list. Custom software may warrant review when your firm repeatedly uses workarounds or manual transfers. An existing product may be preferable when it meets the requirements without unacceptable compromise. Ask Bosseo to scope the problem honestly, including whether custom software is unnecessary.