What is Bosseo Video Intake?+
Bosseo describes Video Intake, identified on its public page as CLIONT, as a guided video survey that lives on a law-firm website. Visitors answer questions about their situation, and the flow is intended to qualify inquiries by case type, urgency and fit.
How is it different from a contact form?+
A contact form asks a visitor to submit basic contact details and a written description. Bosseo’s public description presents Video Intake as a one-question-at-a-time, video-guided path with questions built around the firm’s practice areas. The exact questions and handling rules should be decided with your firm.
Can a Ken Caryl firm use different paths for different practice areas?+
Bosseo says each practice area can have its own qualification path. During consultation, your firm can review which practice areas to include, what answers matter and how inquiries should be handled when the matter falls outside the firm’s service geography.
Where do completed intakes go?+
Bosseo’s public page says completed inquiries can be delivered to the team with answers attached and describes delivery to an inbox, CRM and case-management system. The specific destination, connection and responsibilities for your firm should be confirmed before relying on that workflow.
Is Video Intake a guarantee of more cases or revenue?+
No claim about your firm’s cases, revenue, demand or conversion should be made without firm-specific evidence. Bosseo’s public page includes illustrative calculator inputs, but they are not a Ken Caryl forecast. The Census population estimate also cannot establish demand or likely lead volume.
What should our firm prepare before a consultation?+
Prepare your practice areas, service-area rules, qualification questions, disposition categories, escalation contacts, current intake destinations and the measures your team can record. Also identify accessibility, privacy and urgent-matter requirements that the visitor experience must address.