What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, and the flow is organized around practice areas and qualification information such as case type, urgency and fit.
Can a Four Square Mile firm use location as part of intake?+
It can consider location if the firm’s eligibility rules make geography relevant. Four Square Mile is a CDP in Arapahoe County, Colorado. The firm should decide whether it serves the CDP, the county or a wider area, rather than treating population data as a demand forecast.
Can the firm choose the questions?+
Bosseo’s public page says flows are built with the firm, practice area by practice area. The firm should still approve every question, answer category, notice and escalation rule before using the experience.
Where do completed inquiries go?+
Bosseo states that completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. The firm should confirm the specific destination, connection and routing scope during consultation.
Is Video Intake a substitute for an attorney?+
No. It is an intake and qualification experience. It should not present itself as legal advice, a legal conclusion or a promise that the firm will accept a matter. The firm should approve the visitor-facing wording and escalation instructions.
What should the firm measure first?+
Start with measures tied to the intake decision: starts, completions, incomplete submissions, qualification outcomes, routing accuracy, response ownership and whether the information was useful in the first conversation. Do not infer demand, leads or revenue from Four Square Mile population.