1. Start with Fort Morgan’s actual service area
The 2020–2024 ACS five-year population estimate is 11,605, with a margin of error of 20. Your automation review should therefore use the firm’s own service-area definition: Fort Morgan, Morgan County, additional Colorado locations, or another scope you choose. That decision affects which intake paths, matter categories and routing rules need review.
Recommended approach
List the locations and matter types your firm actually accepts before designing any workflow.
