What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case-type breakdowns, source attribution, review growth and trends. Confirm the exact scope proposed for your firm rather than assuming every item applies automatically.
Can the dashboard distinguish Craig from Moffat County?+
That geographic treatment should be confirmed during the consultation. Craig is a municipality in Moffat County, and those are different geographic levels. Ask how each target, page, call and lead is labeled and whether the views can be kept separate.
Does a dashboard lead equal a signed case?+
No conclusion like that should be assumed. The public description distinguishes leads and matters and discusses revenue, but your firm still needs agreed definitions for Potential New Client, qualified matter, retained matter and reportable revenue.
Will every system my firm uses integrate with the dashboard?+
Bosseo describes connected Bosseo services and certain data flows, but it does not establish support for every outside system. Provide Bosseo with your system list and request a confirmed connection, manual process, export or out-of-scope decision for each one.
Who should be allowed to view call recordings and transcripts?+
That is a firm governance decision. The public page describes access for partners, office managers and intake leads, but you should choose roles based on actual responsibilities and ask how access is granted, removed and corrected.
Does the dashboard guarantee rankings or search visibility?+
No. A dashboard can measure specified signals, but measurement is not a guarantee of ranking, crawling, indexing, leads or revenue.