1. Start with the journey, not the answer a caller remembers
“How did you hear about us?” is a useful question, but a client’s answer may not identify the first visit, the landing page or a later return visit. Bosseo’s public Lead Attribution page describes a record that can include channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the same journey. For a Colorado Springs practice, the relevant question is not whether the city’s population is large; the Census record cannot establish legal demand or inquiry volume. The practical question is whether your firm can distinguish the journeys that produced inquiries from the people who simply recall a broad source such as Google.
Recommended approach
Review a representative set of recent inquiries and identify which journey fields would change a marketing or intake decision. Treat the population estimate for Colorado Springs as planning context only, not as a reason to assume a particular number of leads or matters.
