What is Bosseo Video Intake?+
Bosseo describes Video Intake, branded on its public page as CLIONT, as a guided video survey embedded on a law firm’s website. Visitors answer questions organized around practice areas, and the firm can review information such as case type, timing, fit and matter value before deciding how to respond.
Can the intake serve people in Cimarron Hills and elsewhere in El Paso County?+
That depends on the service boundaries and routing rules your firm chooses. Cimarron Hills is a census-designated place in El Paso County. During the consultation, decide whether location should affect eligibility, routing, reporting or only the information collected. Do not use the local population estimate as a forecast of inquiries.
Can we choose the questions and practice-area paths?+
Bosseo’s public product text says each practice area can have its own qualification path and that flows are built with the firm. Your consultation should confirm which questions, weighting rules, response messages and categories are included for your proposed scope.
Where do completed Video Intake submissions go?+
Bosseo states that completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. Its page also mentions examples of direct, Zapier or API-based connections. Confirm your specific destination, fields, permissions, routing and configuration before making a decision.
Is Video Intake designed for mobile visitors?+
Bosseo publicly describes the widget as mobile-first and embeddable on an existing website. Your firm should still review the actual experience on relevant devices, including readability, navigation, connection conditions, accessibility and alternatives for visitors who cannot or do not want to use the presented format.
Does completing the survey mean the firm has accepted the case?+
No conclusion about representation should be drawn from a submission. The survey is an intake and qualification step. Your firm must decide how conflicts, jurisdiction, urgency, non-fit matters, consultations and attorney-client relationship disclosures are handled, and the consultation should address how those messages fit the proposed flow.