What does Lead Attribution show for a lead?+
Bosseo’s public page describes a journey view containing channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls and later outcomes joining the journey. Ask which fields are available for your specific website and intake arrangements.
Can this separate Castle Pines from Douglas County?+
It can be evaluated as a reporting question, but the categories must be defined by your firm and supported by the information you collect. Castle Pines is a city in Douglas County; its population estimate does not establish demand or the number of inquiries from either geography.
Does attribution prove which marketing activity caused a signed case?+
No. It can provide a connected data trail for review, including recorded source and outcome information described by Bosseo. Your firm should still account for missing data, multiple touchpoints, intake quality and the difference between association and causation.
Will phone calls be included?+
Bosseo’s public page says phone calls can join the same journey, including transcript and case-type information. During evaluation, confirm how that would apply to your phone and intake arrangements and how uncertain or incomplete call records would be handled.
Do we need to change how staff asks where a caller heard about us?+
Bosseo describes attribution as operating behind the scenes rather than requiring manual source tagging. Your firm should nevertheless review its current intake process and confirm what staff must continue to record for qualification, conflicts, consent and outcome tracking.
How does this relate to Bosseo’s ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, where information can be reviewed in broader roll-ups. Ask to see how Castle Pines-related records, case types and outcomes would be identified in that view.