What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. A visitor answers questions one at a time, and the flow is intended to qualify an inquiry by factors such as case type, urgency and fit.
How is it different from a contact form?+
A contact form commonly asks for basic contact information and a free-text description. Bosseo’s public page describes Video Intake as a guided, video-led path with questions organized around practice areas. Your firm should still decide which questions are appropriate and what happens after submission.
Can an Applewood firm use different paths for different practice areas?+
Bosseo states that each practice area can have its own qualification path. During a consultation, your firm can review which practice areas, questions and decision rules are appropriate for visitors identifying as being in Applewood or elsewhere in your service area.
Where do completed inquiries go?+
Bosseo says completed inquiries can arrive with answers attached and describes delivery to an inbox, CRM and case-management environment. The exact destination, routing and follow-up should be confirmed for your firm rather than assumed.
Does Video Intake replace a lawyer or intake professional?+
No conclusion about replacing professional judgment should be drawn from the product description. Video Intake can structure initial information and support qualification, but your firm must determine who reviews submissions, handles exceptions and communicates with potential clients.
Will Video Intake produce more cases or revenue?+
No performance outcome should be assumed. Bosseo describes the product’s intended intake functions, while the Applewood population record does not establish demand. Measure starts, completions, fit, response and later outcomes if your firm can do so reliably.