What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with paths organized around practice areas and qualification by factors such as case type, urgency and fit.
Can the intake cover Yosemite Lakes and other locations?+
The geographic rules should be defined with your firm. Yosemite Lakes is in Madera County, California, but the population record does not determine your service area. Review how location should affect eligibility, routing and ownership for each practice area.
Can our firm decide which questions visitors see?+
Bosseo’s public page states that flows are built practice area by practice area. In the consultation, review the proposed questions, weighting, disclosures and escalation rules, and have the firm approve them before relying on the intake.
Where do completed inquiries go?+
Bosseo states that completed inquiries can be delivered with answers attached and describes delivery to an inbox and CRM. Bosseo also describes case-management connections when paired with Automation. Confirm the exact destination and scope for your firm.
Is Video Intake a substitute for a lawyer’s review?+
No conclusion about representation or legal advice should be drawn from an intake submission alone. Use the survey to collect and organize information under rules approved by your firm, then assign the appropriate human review and follow-up.
How should we evaluate it before choosing it?+
Review the mobile experience, question paths, accessibility, ownership, escalation, delivery destination and measurement definitions. Compare completed and usable inquiries with your existing contact path using consistent review rules. Do not use the Yosemite Lakes population estimate as a forecast of demand or results.