1. Define what “ROI” means for a Woodland practice
The dashboard page describes leads and matters by case type, source attribution, calls, forms and intakes, with revenue signals tied to the broader ecosystem. Those labels are useful only if your firm applies them consistently. A Woodland-focused review should distinguish the city from Yolo County and from any wider California service area you actually serve. It should also distinguish a contact from a potential new client, a potential new client from a retained matter, and a retained matter from collected revenue. Bosseo’s public page says contacts may be classified as Potential New Client, Current Client or Other, and leads may be tagged by practice area. It does not establish your firm’s accounting definitions or prove that every dashboard field will match them automatically.
Recommended approach
Bring your current definitions for inquiry, qualified lead, consultation, signed matter and revenue to the consultation. Ask Bosseo to show which fields are measured, which are classified, and which require your staff to confirm an outcome. Decide whether Woodland should be a city label, one part of a Yolo County territory, or one segment within a broader California reporting view.
