1. Start with the journey, not the client’s memory
A prospective client may remember a broad source such as Google, a referral or an advertisement. That answer does not necessarily identify the page, referrer or sequence of visits that preceded the inquiry. Bosseo’s public Lead Attribution page says the service records channel, referrer, landing page, device and session detail, then attaches intake answers to the journey. For a firm serving Whittier in Los Angeles County, that distinction matters when reviewing local service pages, broader practice pages and visitors who return before contacting the office.
Recommended approach
Ask to review whether your reporting can separate the journeys you want to evaluate: Whittier-related pages, practice-area pages, referrals and paid channels. Do not treat the city’s population as proof that any channel will produce leads. Use the consultation to decide which geographic and matter fields your firm actually needs.
