1. Start with the complete journey, not the last answer
A prospective client may discover a firm through organic search, an AI referral, a Local Services Ad, a direct visit or a referral. Bosseo’s public Lead Attribution description says the record can show the channel, referrer, landing page, device and sessions before contact. It also describes phone calls as joining the same journey. That matters when a Westmont inquiry cannot be explained by the page or source immediately preceding the call. The relevant question is not simply whether someone reached the website, but whether the available record can connect the route to a qualified inquiry and eventual matter outcome.
Recommended approach
Ask to review how the service distinguishes first visit, return visit, referring source, landing page and call-assisted contact. Use Westmont and Los Angeles County service coverage as geographic labels in your own reporting, but do not treat the location label as proof that a channel produced a case.
