What can Bosseo custom software build for a law firm?+
Bosseo publicly describes client portals, intake tools, internal dashboards, referral fee trackers, document-intake flows, calculators and connections between systems as examples. The appropriate build depends on the firm’s bottleneck and a consultation.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo says a firm can describe the annoyance in plain English and that its team will ask questions. You can still bring a process map, system list or sample acceptance criteria if those materials help explain the workflow.
Will a custom tool connect to our existing systems?+
Bosseo describes connections with a firm’s website, intake and dashboard, and gives examples involving other operational systems. A particular connection should not be assumed. Ask for a technical review of access, data exchange, permissions and failure handling.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts and maintains the custom tools it builds, on dedicated servers, and describes monitoring and backups. Confirm the hosting, maintenance, security, access and recovery arrangements for your proposed tool before approving it.
How should our firm decide between custom software and an existing product?+
Compare the options against the same workflow, data, permission, integration, recovery, adoption and maintenance requirements. Custom software may be worth reviewing when an existing product leaves important workarounds, but an existing product may be preferable when it already fits.
What should staff test before accepting the tool?+
Test the ordinary workflow, incomplete information, duplicate entries, incorrect entries, restricted access, connection failures and recovery steps. Define these tests before review so acceptance is based on observable behavior rather than appearance.