What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas and qualification considerations such as case type, urgency and fit.
Is Video Intake the same as a contact form or chatbot?+
No. The public product description presents Video Intake as a video-guided survey rather than a blank form or text-based chatbot. Whether it is a better fit depends on your current visitor journey, questions, staffing and review rules.
Can a Tulare firm create different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own question path. Ask during the consultation how your specific categories, questions, weighting and routing would be configured.
Can the flow ask about location?+
Bosseo describes qualification and routing by case type and location in its broader ecosystem description. Your firm should decide whether it needs city, county, venue or incident-location information, then confirm the proposed implementation with Bosseo.
Where do completed inquiries go?+
Bosseo says completed intakes can arrive with answers attached and describes delivery to an inbox, CRM and case-management system in its product text. Confirm the destination, available connection and follow-up scope for your firm rather than assuming a particular platform is supported.
Will Video Intake guarantee more cases or a particular response rate?+
No conclusion about your results should be made in advance. Bosseo’s public page describes the intended product function, while your firm must evaluate completion, review, response and matter outcomes using its own records.