1. Start with the workflow, not the software category
Templeton CDP is recorded in San Luis Obispo County, and the 2020–2024 ACS 5-year estimate lists 9,580 residents with a margin of error of 1,147. That is geographic context, not evidence of legal demand, case volume or software need. For your firm, the relevant evidence is operational: where staff re-enter information, where an inquiry waits, where a status question interrupts work, or where a spreadsheet has become part of a critical process. Bosseo describes Custom Software as a way to build around the way a firm works, including client portals, intake tools and internal dashboards.
Recommended approach
Bring one recurring workflow to the consultation. Describe who starts it, what information is captured, which decisions follow, and where the process stalls. A narrow, well-defined problem is easier to assess than a request for a complete practice-management replacement.
