Start with the handoff, not the population estimate
Temescal Valley is a census-designated place in Riverside County. Those questions belong in your own records. Review where inquiries from Temescal Valley and the rest of your service area currently arrive, how quickly they receive a response, and whether staff re-enter the same information in more than one system.
Recommended approach
Bring a recent, representative set of inquiry paths to a consultation. Identify the entry point, owner, required information, response method, next task and stopping condition for each path.
