What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, contact classifications, case types, forms, video intakes, source attribution, reviews and trends over time. Confirm the applicable scope and definitions for your firm during consultation.
Can it show Strawberry separately from Marin County?+
The public page describes service-and-city targets and city data, while the Census identifies Strawberry as a CDP in Marin County. Ask Bosseo how geographic labels are assigned and whether the distinction you need is supported by the underlying data. Do not assume that every contact can be assigned to a place with equal certainty.
Does a ranking prove that a marketing activity produced a client?+
No. A ranking or citation is a visibility measure. Review it alongside contact classification, source, case type, intake records, matters and revenue, using definitions the firm has accepted.
Can the dashboard include calls and forms?+
Bosseo’s public page says the dashboard includes calls and website forms, along with video intakes. Ask how each event is counted, deduplicated, classified and connected to a matter before using totals in an ROI calculation.
Who can access the information?+
Bosseo’s public page says partners, office managers and intake leads can be given access. Confirm the permission levels, user-management process, recording and transcript access, retention terms and recovery arrangements before implementation.
Is a specific uptime or security level guaranteed?+
The public page does not establish a particular uptime percentage, recovery time, certification or security standard. Ask for the written terms that apply to your engagement, and make those terms part of the firm’s acceptance review if they are important to the decision.