What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, review signals and trends over time. Confirm the exact scope for your firm during the consultation.
Can it prove that a South Lake Tahoe search produced a signed case?+
The page describes connections among rankings, calls, leads, matters and revenue signals. That does not make causation automatic. Ask how the firm’s matter status and revenue fields would be defined and what evidence is required before calling an inquiry a signed case.
Can the dashboard separate South Lake Tahoe from El Dorado County?+
The public description refers to city data and case-type reporting, but it does not establish the exact geographic configuration for your account. Ask how city and county fields are captured, filtered and displayed before accepting a combined view.
Who should receive access?+
The public page says partners, office managers and intake leads can receive access. Your firm should still decide which users need viewing, correction, export or administrative rights and how access changes when a role changes.
Does the dashboard guarantee rankings or search visibility?+
No claim should be inferred from dashboard access. Use the dashboard to inspect measured signals and trends, not to treat a future ranking as certain.
What should we ask about calls and transcripts?+
Ask how calls are logged, recorded, transcribed, classified, retained and accessed; how corrections are handled; and what happens if a recording or transcript is unavailable. Confirm that the proposed handling fits your firm’s requirements before relying on those records.