What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends over time. The consultation should confirm which views apply to your firm and selected scope.
Can it show Solana Beach separately from San Diego County?+
That should be confirmed during the consultation. Solana Beach is a city in San Diego County, so ask Bosseo to explain how city and county labels would be defined and displayed rather than assuming that every county-level record is a Solana Beach result.
Does a lead equal a signed case?+
No conclusion like that should be assumed. The public page describes a Potential New Client classification and also refers to matters, retainers and revenue. Ask how those stages are defined, connected and corrected for your firm.
What should we ask about calls and transcripts?+
Ask how calls are logged, recorded, transcribed, tagged and retained; who can access them; how misclassification is corrected; and how the firm can retrieve information if access is interrupted. The public page describes call recordings and transcripts but does not state every retention or recovery policy.
Does the dashboard include integrations with our current systems?+
Do not assume that it does. Bring the names and required fields for your current systems and ask Bosseo to identify supported connections, configuration requirements, included scope and any manual steps. The public page describes an ecosystem and automatic data flow in its build context but does not enumerate every integration.
Will the dashboard guarantee rankings or search visibility?+
No. Google states that automation does not guarantee crawling, indexing or search visibility. The dashboard can be evaluated as a measurement and decision tool, while rankings and citations should be treated as observed data rather than guaranteed outcomes.