What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review growth and trends over time. Confirm the exact scope that would apply to your firm.
Can it separate Sebastopol from Sonoma County?+
The public description discusses city data and service-and-city targets, while Sebastopol is a municipality in Sonoma County. Ask Bosseo how your desired geographic labels would be configured and displayed. Do not assume that every location distinction is available in the same report or that geography proves demand.
How does the dashboard define a lead?+
The public page describes a Potential New Client classification separate from Current Client and Other. Your firm should review the proposed rules with its intake team and confirm how uncertain, duplicate or irrelevant contacts are handled.
Does a ranking prove that a lead came from that ranking?+
No. A ranking and an inquiry can be displayed together, but that does not automatically prove causation. Review the available page, channel and source-attribution fields, and decide which relationships your firm will treat as confirmed versus associated.
Can we review the call behind a dashboard number?+
Bosseo’s public page says calls are recorded and transcribed, with the recording and transcript attached to counted calls. Confirm the applicable setup, permissions, retention terms and handling of any call that is not captured or is transcribed inaccurately.
Is a specific integration, uptime level or recovery commitment included?+
The public page does not establish a complete integration list, uptime level, local infrastructure presence or recovery commitment. Ask about each requirement directly and include any agreed behavior in your acceptance criteria.