What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. Visitors answer questions one at a time, with the path organized around practice areas and qualification information such as case type, urgency and fit.
Is Video Intake a substitute for a lawyer’s review?+
No. The tool can organize information for your team, but it does not replace conflict checks, legal analysis, a consultation or your firm’s decision about whether to accept a matter. Your public wording should make that boundary clear.
Can a Saratoga firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own question path. During consultation, confirm how your firm’s practice areas, geographic rules and review categories would be represented.
Where do completed inquiries go?+
Bosseo states that completed inquiries can be delivered with answers attached and tagged by case type. The exact destination, routing and any connection to your existing systems should be confirmed for your firm rather than assumed.
Should the firm accept every visitor who completes the survey?+
No. Completion is not acceptance. Define the matters your firm reviews, the facts that require escalation, and the response for an inquiry outside the firm’s service area or practice scope.
Does adding Video Intake guarantee more traffic or signed cases?+
No guarantee should be assumed. The Census population figure for Saratoga does not establish demand or lead volume, and Bosseo’s public information does not establish your firm’s future results. Review actual completion, qualification and response information against an agreed measurement plan.
