What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, review trends and movement over time. Your consultation should confirm which views and definitions apply to your firm.
Does Saratoga’s population predict leads or cases?+
No. Saratoga’s 2020–2024 ACS 5-year population estimate is 30,319, with a margin of error of 85. That is geographic context only. It does not prove demand, competition, search volume, leads, cases or revenue.
Can the dashboard show Saratoga separately from Santa Clara County?+
Bosseo describes service-and-city targets and city data, but it does not establish your firm’s exact geographic configuration. Ask Bosseo to confirm how Saratoga, Santa Clara County and any broader area will be labeled and kept distinct.
What is the difference between a lead and a matter?+
The public page describes leads as contacts classified by status and case type, and separately refers to matters and revenue. Those are not automatically the same. Agree with Bosseo and your firm on the definitions, transitions and evidence required before treating a contact as a matter.
Can our staff access calls and transcripts?+
Bosseo’s page says partners, office managers and intake leads can be given access and describes recordings and transcripts. Ask for the specific permission, privacy, retention and recovery arrangements for your account rather than assuming every user will see every record.
Does a live dashboard guarantee search visibility or revenue?+
No. A live view can make reported information available for review, but it does not prove future rankings, calls, matters or revenue.