What does the ROI Dashboard show?+
Bosseo’s public product description says it brings together keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. The exact scope for your firm should be confirmed in a consultation.
Can it show Saranap separately from Contra Costa County?+
That should be an explicit implementation question. Saranap is a CDP recorded in Contra Costa County, and those geographic labels are not interchangeable. Ask how service-and-city targets and lead reporting will preserve the distinction you need.
Does a ranking prove that marketing produced a case?+
No. A ranking is a visibility signal. Calls, forms and intakes show contacts, while a retained matter and revenue require later validation in the firm’s records. Use attribution to examine the path, but do not collapse every stage into one number.
How are calls and contacts classified?+
The public page describes calls as recorded, transcribed and tagged by case type, with contacts classified as Potential New Client, Current Client or Other. Ask Bosseo how your firm’s labels, corrections, duplicate handling and ambiguous calls will be managed.
Who should have dashboard access?+
Bosseo’s public page says the firm can give access to people it chooses, such as partners, office managers and intake leads. Your firm should still decide who needs which information and ask about administration, removal of users and handling of recordings and transcripts.
What should we ask about reliability?+
Ask how calls, forms, intakes and ranking data are updated; how delayed or missing information is identified; how duplicate or incorrect records are corrected; and what recovery or support arrangements apply. Bosseo does not establish a specific uptime or recovery guarantee.