What does Bosseo say the ROI Dashboard measures?+
Bosseo's public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, call transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, and trends over time.
Can the dashboard prove that San Leandro residents are looking for my services?+
No conclusion like that should be assumed. San Leandro's 2020–2024 ACS five-year population estimate is 87,826, but population is not evidence of search demand, competition, leads, cases, or revenue. Ask for the actual measurement definitions and records relevant to your firm.
Can I separate San Leandro from Alameda County?+
That is a scope question to settle in consultation. San Leandro is a municipality in Alameda County, and the dashboard page describes city and case-type data. Ask Bosseo to show how the geographic labels you need would be represented and reviewed.
Does a ranking or AI citation equal a client?+
No. A ranking or citation is a visibility signal. A call, form, or intake is a contact signal. A qualified matter and revenue require additional firm-level review. The dashboard can bring stated signals together, but your firm should define the decisions and evidence required.
Who should have access to call recordings and transcripts?+
Your firm should decide that based on role and internal policy. Bosseo's public page says firms can provide access to partners, office managers, and intake leads. Ask how access can be managed and how call-level detail is separated from summary reporting.
What should I ask before relying on live data?+
Ask how calls, forms, and intakes are refreshed; how rankings refresh; how classifications are corrected; how historical changes are handled; what permissions are available; and what happens when a record is delayed or unavailable. These answers should be part of your acceptance criteria.