What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public Custom Software page discusses client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and integrations between existing systems. Whether a particular build is suitable depends on your workflow and scope.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says a firm can begin by describing the bottleneck in plain English and that its team will ask questions. You should still bring the process steps, systems involved, access concerns and desired acceptance criteria so the consultation can address feasibility clearly.
Can Bosseo connect a tool to our existing systems?+
Bosseo describes custom tools connected to a firm’s website, intake and dashboard and discusses CRM, case-management and marketing connections. A specific connection must be confirmed for your systems, access permissions, data structure and proposed scope.
Who hosts and maintains the custom tool?+
Bosseo’s public page states that it hosts, monitors and maintains the tools it builds on its dedicated servers. Ask during consultation about user access, backups, restoration, monitoring, maintenance responsibilities and any requirements specific to your firm.
How should our firm decide between custom software and an existing product?+
Compare the cost and risk of the current workaround with the capabilities of an existing product. Custom software may be worth reviewing when a process depends on several handoffs or persistent manual work. If an existing product adequately meets the defined need, custom development may not be necessary.
What will determine the investment?+
Bosseo’s public page says scope and investment are defined during the consultation. The amount depends on the workflow, data, permissions, connections, testing and ongoing requirements agreed for the build. Request a written scope rather than relying on a generic estimate.