1. Start with the workflow, not the software category
The strongest custom-software candidate is a repeated task with a clear owner, a known starting point and an observable failure. A staff member may re-enter intake information, maintain a referral spreadsheet, answer routine status questions or move information between systems. Those are workflow descriptions; they are more useful than a general request for “an app.” Bosseo’s public Custom Software page describes builds such as client status portals, intake tools, referral fee trackers, speed-to-lead tools and internal dashboards. For a Salida-serving firm, the relevant local consideration is operating scale: the ACS estimate describes Salida CDP, not the firm’s caseload, service area or staffing. Map the firm’s actual work before deciding what should be built.
Recommended approach
Bring one concrete bottleneck to the consultation. Record who performs it, what information they use, where the work is copied, what happens when it is delayed and what a successful result must show. Do not use Salida’s population as a substitute for that operational evidence.
