Start with the Rossmoor workflow, not a feature list
A Rossmoor firm may have one office workflow for consultations, another for matters already opened, and a third for referral follow-up. The right starting point is not a catalogue of software features. It is the specific point where work is delayed, duplicated or difficult to review. Bosseo describes Custom Software as software built around a firm’s workflow, with examples including client portals, intake tools and internal dashboards. The public service page also describes an early working version that can be refined with feedback.
Recommended approach
Bring one concrete bottleneck to the conversation. Describe who handles it, what information enters the process, where that information goes next, and what happens when a step is missed. Ask Bosseo to distinguish a genuinely custom requirement from a problem that an existing product already solves. The population estimate for Rossmoor should not be used to predict workload; your firm’s own process records are the relevant basis for scope.
