What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client portals, intake tools, internal dashboards, speed-to-lead tools, document intake flows, referral trackers, calculators and connections between existing systems. Whether a particular build is suitable depends on your workflow and technical requirements.
Do we need to write a technical requirements document first?+
Bosseo’s public page says you can begin by describing the bottleneck in plain English and that its team asks questions about the workflow. You should still bring the relevant process details, data owners, permissions and acceptance criteria to make the consultation productive.
Can the software connect to our current systems?+
Bosseo says its custom tools can connect with a firm’s website, intake and dashboard and describes integrations with categories such as CRM and case management. Compatibility with your specific systems is not established by the public page, so ask for a technical assessment before relying on a connection.
How should we evaluate access to client or matter information?+
Define roles and allowed actions before approval. Ask who can view, create, edit, export or delete each information type, and how access changes when responsibilities change. Confirm the proposed controls with Bosseo rather than assuming a portal or dashboard includes a particular permission model.
What should we ask about hosting, backups and recovery?+
Bosseo says it hosts, monitors and maintains the tools it builds and refers to backups on its managed infrastructure. Ask about backup frequency, retention, restoration testing, recovery expectations, incident communication and responsibility for updates. The public page does not specify those terms.
How do we know whether custom software is worth considering?+
Compare the cost and risk of the current manual process with the scope of a focused build. Custom software may be worth reviewing when a recurring bottleneck creates repeated entry, unnecessary status work or disconnected handoffs. It may not be appropriate when an existing product already meets the requirement.