What does the ROI Dashboard describe tracking?+
Bosseo’s public product description says it tracks keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends over time. Confirm the exact scope and definitions for your firm during the consultation.
Can the dashboard prove that Pleasanton searches produced a signed case?+
Not from a ranking or contact count alone. Ask how Pleasanton is defined, how a source is assigned, and how dashboard records are reconciled with your matter and revenue records before drawing that conclusion.
Does the population of Pleasanton show how many legal leads we should expect?+
No. The 2020–2024 ACS five-year estimate records 76,960 residents in Pleasanton, with a margin of error of 34. That is geographic context only and does not establish demand, competition, leads or revenue.
Who can access calls and transcripts?+
Bosseo’s public page says partners, office managers and intake leads can have access and that the Bosseo team running the account can see the firm’s data. Ask for the specific permissions model, role changes and recovery process that would apply to your firm.
Is the dashboard the same as financial accounting?+
No assumption should be made that marketing attribution equals accounting. Ask which fields show leads or matters, which revenue information is available, how it is entered, and what your firm must reconcile independently.
What should we ask before discussing related services?+
Ask which unanswered decision requires another service. Bosseo lists Lead Attribution, Automation, Programmatic SEO, Reputation & Reviews, Local Service Ads, AI Answering and Video Intake among its related offerings. Treat each handoff as a separate scope and definition discussion.