What does Lead Attribution show for a lead?+
Bosseo’s public product description says the record can show the channel, referrer, landing page, device, sessions and intake answers, with outcomes described through consultation and signed case. Confirm the exact fields and scope for your firm during the consultation.
Can it distinguish Placentia from other Orange County inquiries?+
Bosseo describes journey and intake information, while Placentia is a municipality in Orange County. Ask Bosseo how your firm’s geographic distinctions would be represented and reviewed. Do not assume that population data or a page title alone proves where an inquiry originated.
Does it include phone calls?+
Bosseo states that phone calls can join the same journey record, including the call information described on its public page. Confirm how your current call records and case-type information would be handled before making a purchasing decision.
How is this different from asking, “How did you hear about us?”+
A remembered answer can omit earlier visits or misidentify the channel. Bosseo describes connecting the journey’s source information with intake answers and outcomes, so the firm can review documented evidence rather than relying only on memory. The exact data available depends on the agreed scope.
Will attribution prove that a marketing channel produced revenue?+
It can support review of documented outcomes through signed case, according to Bosseo’s public description. It does not create a revenue result, guarantee performance or replace your firm’s matter and financial records. Decide which outcome fields are reliable enough for budget decisions.
Do I need to change our intake process?+
Bosseo’s public page says attribution runs behind the scenes and that staff do not need to manage manual tagging. Still, your firm should confirm how existing intake tools, ownership rules, corrections, duplicates and escalation decisions would be represented before implementation.