1. Start with the journey, not the intake answer
A client may remember finding your firm through “Google,” but that answer can omit the page they read, the earlier visit they made, or the referral that brought them back. Bosseo describes Lead Attribution as showing a lead’s channel, referrer, landing page, device, sessions, and intake answers. For a Palos Verdes Estates practice, the relevant question is whether those details can distinguish a local-service page, a practice-area page, a referral, or another route into the firm. The city’s relationship to Los Angeles County also matters when reviewing geographic labels: Palos Verdes Estates should not be treated as interchangeable with the entire county.
Recommended approach
Ask to review an actual journey from your own website and intake path. Confirm which geographic and practice-area fields would help your team decide whether an inquiry belongs with the right owner and whether follow-up is appropriate.
