What kinds of custom software can Bosseo build for a law firm?+
Bosseo publicly describes client status portals, intake tools, internal dashboards, referral fee trackers, speed-to-lead tools, document collection tools, calculators and integrations between systems as examples. The appropriate scope depends on your firm’s workflow.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says describing the annoyance in plain English is enough to begin. You should still be prepared to explain the people, records, handoffs, exceptions and desired acceptance criteria involved.
Can Bosseo connect the tool to our current systems?+
Bosseo says its custom tools can connect with a firm’s website, intake and dashboard and can integrate with systems already in use. Ask for a firm-specific compatibility review; no particular integration should be assumed.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts, monitors and maintains the tools it builds, including hosting on its managed infrastructure. Confirm the specific access, backup, security, recovery and offboarding terms for your proposed build.
How should our firm decide whether custom software is worthwhile?+
Measure the current task using your own frequency, time, correction and waiting observations. Compare those facts with the proposed scope, acceptance criteria, adoption requirements and ongoing responsibilities. A good decision may be to build, buy, postpone or not proceed.
What should we test before staff adopt the tool?+
Test ordinary entries, incomplete information, incorrect permissions, failed handoffs, corrections, exports and the resulting follow-up action. Confirm that staff understand the workflow and that the tool does not create hidden duplicate work.