Define what “ROI” means for an Oroville East practice
The dashboard page describes a live view of rankings, calls and leads, with leads grouped by case type and, where supported by the connected ecosystem, matters and revenue. Those labels require firm-level definitions. A call is not automatically a new matter, a form is not automatically a qualified opportunity, and a ranking is not proof of a signed client. Because Oroville East is in Butte County, ask how the dashboard distinguishes Oroville East activity from broader Butte County or California activity. The Census population estimate provides geographic context only; it cannot supply the missing business definitions.
Recommended approach
Before adopting any number, agree on the meaning of contact, potential new client, accepted matter, signed matter, case type, source, revenue and reporting period. Ask Bosseo to show how each definition appears in the dashboard and what a partner can inspect behind the total.
