What does the ROI Dashboard describe?+
Bosseo’s public page describes a dashboard for rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. The exact scope for your firm should be confirmed in consultation.
Can the dashboard prove that Orange has legal demand?+
No. Orange’s Census population estimate provides geographic context only. It cannot establish demand, competition, search volume, leads, cases or revenue. The dashboard should be used to review measured activity under agreed definitions, not to turn population into a market forecast.
Can I separate Orange from Orange County?+
That should be part of the measurement design. Orange is a municipality in Orange County, and those geographic labels should not be treated as interchangeable. Ask how each tracked target and report view is labeled before using it in a decision.
What counts as a lead?+
The public Bosseo page describes Potential New Client, Current Client and Other classifications and says leads can be tagged by case type. Ask Bosseo to confirm the classification rules for your firm, including how spam, vendors and existing-client contacts are handled.
Does attribution prove that a channel produced revenue?+
No. Attribution can identify the channel and page associated with a lead when that information is available. A signed matter or revenue conclusion requires your firm’s own definitions and records, plus confirmation of how those records connect to the dashboard.
What should we ask about permissions and data recovery?+
Ask who can access the dashboard and underlying records, how access is removed, how disputed classifications are reviewed, and what retention and recovery arrangements apply to calls, recordings, transcripts, forms and intakes. Do not assume security, uptime or recovery terms that have not been confirmed.