1. Start with the Old Fig Garden service boundary
Old Fig Garden is recorded as a CDP in Fresno County, California—not as a county, metropolitan area or separate law-firm market. Your first automation decision is therefore operational: decide whether an inquiry from someone identifying Old Fig Garden should follow the same path as other Fresno County inquiries or receive a distinct ownership, urgency or reporting rule.
Recommended approach
Write down the geographic fields your team actually uses, such as the person’s location, incident location, court location or service area. Decide which field, if any, should affect routing. Keep Old Fig Garden and Fresno County distinct in internal records so a place label does not become an unsupported assumption about eligibility or legal need.
