What does Lead Attribution show for a lead?+
Bosseo’s public product page describes a record containing the channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case. The exact information available to your firm should be reviewed before purchase.
Can it include phone calls?+
Bosseo says phone calls can join the same journey, with the transcript, case-type tag and web journey connected. Ask how that would apply to your phone system, records and access controls. The public page does not establish your firm’s call volume or matching rate.
Do we need to change our intake process?+
Bosseo states that attribution runs behind the scenes on the website and intake tools and that staff do not need to manage manual tagging. You should still review your current intake questions, qualification rules, ownership and privacy practices before implementation.
Can it show which Oceanside page produced an inquiry?+
The product page says Lead Attribution records the landing page and can roll up detail by page. That supports a review of pages associated with journeys, including pages relevant to Oceanside, but it does not prove that a particular page will generate leads or signed cases.
How is this different from an aggregate analytics report?+
Bosseo describes Lead Attribution as connecting a specific journey to a lead, intake answers and outcomes rather than reporting only anonymous traffic in aggregate. Ask for a direct explanation of the records, permissions and systems that would apply to your firm.
What should we bring to a consultation?+
Bring your service areas, practice categories, intake stages, outcome definitions, call and form workflows, page groups you want to review and the decisions you want the reporting to support. Include the distinction between Oceanside city and San Diego County if both are relevant. Do not assume population data predicts demand.