What can Lead Attribution show for an inquiry?+
Bosseo describes a journey view containing the channel, referrer, landing page, device, sessions and intake answers. The public page also describes call connections and outcome tracking through consultation and signed case.
Can phone calls be included?+
Bosseo’s public Lead Attribution page says calls can join the same journey record as the web session that produced the call, with transcript and case-type information connected where available.
Do I need to rely on a client’s answer about how they found the firm?+
The product is described as capturing the recorded journey so the firm is not limited to a remembered answer such as “Google.” Your firm should still review the available data and define how uncertain records are handled.
How does attribution relate to intake qualification?+
Bosseo describes attaching intake answers to the journey. Your firm must define what qualifies an inquiry, who owns the next step and when a matter is referred, declined, scheduled or signed.
Can attribution prove that a North Tustin page will produce cases?+
No. A recorded journey can show what happened for a particular inquiry or group of recorded matters. North Tustin’s population estimate does not prove demand, and attribution does not guarantee future inquiries, cases or search visibility.
Where can the journey information be reviewed?+
Bosseo describes journey-level detail rolling into its ROI Dashboard, with views by channel, case type and page. Ask in the consultation how that view would relate to your firm’s existing intake and outcome records.