What does Bosseo say Lead Attribution shows?+
Bosseo’s public product page describes a lead journey containing channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the journey and outcome tracking through consultation and signed case. Confirm the applicable scope for your firm during the consultation.
Can this distinguish Newark from Alameda County?+
The Census Bureau identifies Newark as a municipality in Alameda County. Your firm should decide how those geographic labels are recorded and reviewed. Attribution can only evaluate geographic information that is captured and connected within the agreed scope; it does not infer a person’s location from population data.
Will Lead Attribution prove which marketing channel caused a signed case?+
It is intended to document a journey and connect available source information to intake and outcome records. That evidence can improve review, but attribution is not the same as causal proof. You should examine missing data, repeat visits, referrals, direct traffic and staff-entered outcomes before making a budget decision.
Does the product include phone calls?+
Bosseo’s public Lead Attribution page says phone calls can join the same journey record and that the transcript and case-type tag can connect to the web journey. Ask how calls are handled in your proposed scope, particularly when a caller cannot be matched confidently to an earlier visit.
Do we need to change our intake questions?+
Bosseo’s page says attribution runs behind the scenes and that intake answers attach to the journey. Even so, your firm should review whether its current questions support qualification, ownership, geographic handling and outcome measurement. Do not add or remove questions without considering legal, operational and privacy requirements.
Where should the data be reviewed?+
Bosseo says journey-level detail rolls into its ROI Dashboard, with views by channel, case type and page. Ask to see how your firm would review individual records and roll-ups, what outcome definitions apply, and how incomplete or uncertain attribution is presented.