What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, contact classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends. The exact fields relevant to your firm should be confirmed in consultation.
Can it report on Moraga separately from Contra Costa County?+
That is a geographic configuration question to resolve before adoption. Moraga is a municipality in Contra Costa County, and those labels should not be treated as interchangeable. Ask Bosseo to demonstrate how service-and-city targets and inquiry location information would be represented.
Does a lead equal a signed case?+
No. Bosseo describes a “Potential New Client” classification and separate reporting for matters, retainers and revenue. Your firm should define each stage and decide how corrections, duplicates and matters with multiple sources are handled.
What should we ask about calls and transcripts?+
Ask how calls are logged, recorded, transcribed and tagged; who can access them; how long records are retained; how errors are corrected; and how sensitive information is handled. The public page describes these dashboard elements but does not establish your firm’s specific retention or recovery terms.
Will our existing systems integrate automatically?+
Do not assume that. Bosseo describes automatic flow for calls, forms and intakes within its ecosystem, but the public page does not establish compatibility with every external system. Bring your actual phone, form, intake, analytics and case-management tools to the consultation.
Is the dashboard a substitute for legal or financial review?+
No. It can organize marketing and intake signals, but your firm must decide how to validate attribution, matter status, revenue and privacy practices. Use the dashboard as an input to review, not as proof that a location, channel or ranking caused a result.