1. Start with the McFarland service area, not an assumed demand model
The U.S. Census Bureau records McFarland as a city in Kern County, California, with a 2020–2024 ACS five-year population estimate of 14,222 and a margin of error of 23. That establishes the municipality and its county relationship. It does not establish legal demand, call volume, language preference, competition, case value or staffing needs. Automation planning should therefore use McFarland as a defined service area while relying on your own inquiry records and operating decisions for the workflow itself.
Recommended approach
Bring the firm’s actual service-area rules to the consultation. Decide whether McFarland inquiries should follow the same path as other Kern County inquiries or receive distinct ownership, matter tagging or reporting. Keep that decision separate from any conclusion about market size.
