1. Replace “Google” with a documented journey
A handwritten source field can lose the path that brought a person to your firm. Bosseo’s public Lead Attribution page describes a journey record containing the channel, referrer, landing page, device and session detail, with intake answers attached. It also describes calls joining the same journey. That distinction matters when a person serving Madera County visits a practice-area page, returns later and then calls. The available record can be more useful than asking the caller to remember a single source. It still does not by itself establish that a channel produced a qualified or signed matter; your firm must define and review those outcomes.
Recommended approach
Ask Bosseo to show how a web visit, an inquiry and a later case outcome would appear in one record. Confirm which fields your firm can review and which outcome stages are available for your decision-making.
