1. Start with the visitor’s first explanation
Bosseo describes Video Intake as a guided survey that lives on a law-firm website. A visitor selects an entry point such as “See if you have a case” and answers one question at a time. The experience is presented through video rather than a blank contact form. That matters for a Lemon Hill audience because the relevant geography is a CDP in Sacramento County, not a separate county or a metropolitan-area designation. Your site should therefore explain which locations and matter types your firm serves instead of treating the place name alone as proof that every visitor is a suitable inquiry. The local population estimate is context for audience definition, not evidence of legal need.
Recommended approach
Review the opening video, calls to action and geographic wording with counsel. Make the first screen clear about the kinds of matters your firm evaluates and the service area you actually accept. Decide what a visitor should understand before answering any question.
