What kinds of custom software can a law firm discuss with Bosseo?+
Bosseo’s public Custom Software page mentions client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows and connections between existing systems. Your consultation should determine whether one of those patterns fits your actual bottleneck.
Do we need a technical requirements document before booking?+
Bosseo says a firm can describe its bottleneck in plain English and that its team will ask questions and scope the build. You should still bring the current workflow, data fields, user roles and exceptions so the discussion produces a precise decision.
Can Bosseo connect the tool to our existing systems?+
Bosseo describes integrations with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. Whether your specific systems can be connected, what data may move and how the connection will work must be confirmed in scope.
How should we evaluate permissions and confidential information?+
Ask for a role-by-role access design, record ownership rules, access-change procedure and recovery plan. Do not treat hosting or a general integration statement as a complete answer to your firm’s confidentiality and access requirements.
What should count as acceptance?+
Acceptance should use observable tests tied to the selected workflow. Include complete and incomplete submissions, duplicates, corrections, role restrictions and recovery questions where relevant. Name the person who approves each result.
What happens after the tool is launched?+
Bosseo states that it hosts and maintains the custom software, and its page discusses updates, fixes, improvements and staff onboarding. Ask the consultation to define the maintenance scope, responsibilities, change handling and any limits that apply to your proposed tool.